Returns & Exchanges
We want you to be completely stoked on your gear, so we offer a 30-day window for returns and exchanges on all unmounted skis and unused apparel. Please ensure all items are in their original packaging with tags attached to qualify for a full refund.
Check Eligibility
Verify that your skis have not been mounted and apparel is unworn with original tags; custom-built or used items are final sale.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Securely package your gear in the original box and attach the prepaid shipping label provided via our portal.
Inspection and Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing